In 1924, adidas was founded in Herzogenaurach, Germany, as "Dassler Brothers Shoe Factory." Adolf Dassler started the business in his mother's house, and his older brother Rudolf helped him develop spiked running shoes. For the 1936 Summer Olympics, they managed to convince U.S. sprinter Jesse Owens to wear one of their designs. adidas makes shoes for many different types of sports, including soccer, basketball, football, skateboarding, running, baseball, tennis and golf. Training shoes are another type of footwear that the company offers. In addition to shoes, adidas sells clothing and accessories.
adidas has end-of-season sales where customers can save up to 50%. Savings opportunities also arise for Black Friday and the 4th of July. For Mother's Day, shoppers may save up to 30% on women's apparel and footwear.
The customer service number for adidas is 1-800-982-9337. Customers can call from 5:00 a.m. to 8:00 p.m. PST any day of the week. There is an online form that shoppers can fill out if they prefer to email adidas.
Shoppers can download the adidas app for fast access to new shoes and exclusive content. Live chat is available on the app for customers who need assistance. Through the app, customers can monitor the status of their orders. adidas also offers a training app and a running app to help people improve their workouts.
Teachers qualify for adidas' Heroes Discount, which provides 30% off on purchases. They must verify their status as teachers through ID.me; a link to apply is found on adidas' discounts page.
Shoppers can get a 15% off coupon when they sign up for adidas' email newsletter. Other perks of being a newsletter subscriber are exclusive offers throughout the year, updates on new products and news on upcoming events.
Students can get a 15% off discount code and free shipping on all adidas orders. They need to verify their student status through UNiDAYS to claim their student discounts. adidas has a link to this page at the bottom of their website with the anchor text "students." Some exclusions apply, including limited-edition adidas Originals, Yeezy, Ultra Boost and gift cards.
Free Rewards Program
Creators Club is adidas' rewards program that rewards users for training, running, shopping and reviewing. Members can redeem their points for discounts and can get free shipping. They also have access to member-only product launches and exclusive events.
Military members qualify for a special discount of 30% at adidas. They must verify they are military members through ID.me, found on adidas' discount programs page.
adidas may have a sale during their anniversary. In 2019, they marked down products by up to 70% for their anniversary sale.
adidas accepts some buy-now, pay-later services like Affirm, Klarna and Afterpay. PayPal Express is also a payment option at adidas. Customers who want to pay with Affirm, Klarna, Afterpay or gift cards must do so on the website instead of the app.
How do I use a promo code on adidas?
1. Click on "view bag," and on the right-hand side, there is a box for entering promo codes located under the order summary.
2. Copy and paste the adidas promo code that's valid for the order.
3. Click "apply," and the order total will be updated.
How do I get free shipping at adidas?
Sign up for their free membership rewards program to receive free shipping.
How do I sign up for rewards with adidas?
Go to the adidas homepage and scroll to the very bottom where there is a link to "Creators Club" under the "Company Info" header. Click on "join for free" and fill out the form; details that adidas asks for are first and last name, gender and login details. Customers must be over 13 years old to join. An "other" option is available for gender for those who don't want to select male or female.
What is adidas' shipping policy?
Standard shipping of products from adidas takes three to five days and one to three processing days. Personalized products have a slightly longer processing time of two to six days and a standard shipping time of three to five days. During periods of high order volumes, shipping may take a little longer. adidas' deliveries are sent through FedEx; customers can receive alerts on their packages through the FedEx delivery manager.
What is adidas' return policy?
Customers can get a full refund within 30 days of receipt except on Hype products, which have a seven-day return window. The return window is sometimes 90 days during holiday periods. Personalized products and face covers cannot be returned. Returns must be in their original packaging and original state, including their tags attached. adidas doesn't accept returns on products that were bought from another retailer.