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About American Eagle

About American Eagle
Founded in Pittsburgh in 1977, American Eagle Outfitters is known for producing a variety of apparel and accessories. Starting in 2006, the brand also launched Aerie, a sub-brand that sells bras, underwear and loungewear. Currently branded as American Eagle and AE, the company mainly produces clothing targeted at teens, though it is also popular among younger adults. The retailer sells a wide variety of pants, tops, swimwear, outerwear, shoes and jewelry. American Eagle produces both men's and women's clothing in a comprehensive size range. The store originally had a brand image for selling classic preppy fashion like polo shirts, but over the years, they have shifted toward a more bohemian aesthetic. In the past few years, they have gained a lot of popularity for their commitment to body positivity, inclusivity and unretouched marketing photos. There are 933 American Eagle stores and 109 stand-alone Aerie stores currently in operation.

Annual Sales American Eagle runs sale promotions at all major shopping holidays, including Labor Day, Black Friday and Cyber Monday. Most of their sales focus on free shipping, special prices for buying 10 sets of underwear or deals involving 30 to 60% off.

Customer Service
When people have questions about any orders or products, they can use the Live Chat option on the AE website. This lets customers get more details on products, track their orders, request exchanges or check their rewards points. Have more questions about AE? Call 1 (888) 232-4535 to speak to their customer service department. Customers can also email them by filling out their online contact form at https://www.ae.com/us/en/contact.

Real Rewards Program
American Eagle offers the Real Rewards program to repeat customers. This gives deals on orders and allows customers to collect rewards points for more savings. The Real Rewards program also offers credit cards to select members.

Exclusive App Offers
Those who prefer to shop on their smartphone can use the free American Eagle app. This app may provide exclusive deals that are not available on the company's website or in their stores.

How to Save at American Eagle


Free Shipping
The site regularly offers free shipping promotions. Customers typically get free shipping with any purchase of a bra or swimsuit. Free shipping is always available on orders over $50.

10 for $35 Undies Sale
Several times a year, Aerie runs their 10 for $35 deal. When a customer purchases 10 pairs of underwear, they only have to pay $35, resulting in big savings overall.

Birthday Discount
Rewards members get a special discount each year for their birthday. This is typically a certain percentage taken off a single order.

Real Rewards Credit Cards
Shopping with a Real Rewards credit card gives 20% off in savings for the first purchase and 10% off for future savings.

First Order Discounts
The first time a customer purchases from a sub-brand like Aerie or Tailgate, American Eagle may offer them a small discount.

Clearance Sale
Several times a year, American Eagle discounts their clearance. This usually means customers can take somewhere from 30 to 60% off any item on sale.

Rewards Points
Each time a Rewards member shops at American Eagle, they collect points. These points can then be turned in for discounts and free items later on.

In-Store Pickup Rewards
When a customer buys online and picks up their order in store, they may get a $5 reward that can be put toward future purchases.

Gift Card Deals
American Eagle often runs promotions where customers get an additional gift card when they buy a certain amount in gift cards.
AE Email Discounts
Customers who sign up for email messages from the store can get exclusive deals emailed straight to their inbox.

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Frequently Asked Questions (FAQ) on American Eagle

How do I use a promo code on AE.com?
To use a promo code, customers just need to select products regularly and go to the checkout page. While checking out, there will be a small box where people can enter any promo codes. Typing in the code and clicking "Apply" will add any discounts to the person's order.

How do I get free shipping at American Eagle?
Whenever people spend more than $50, they automatically qualify for free shipping. Free shipping is also typically offered with the purchase of a bra or swimsuit. The company also regularly runs free shipping deals, so customers who want free shipping can just wait until it is available.

How do I sign up for rewards with American Eagle?
Customers can sign up for the Real Rewards program either in store or online. People can also call 1 (800) 340-0532 to register. To sign up, customers just need to provide a valid email address to the company.

What is American Eagle's shipping policy?
American Eagle's standard shipping is $7 and takes three to seven business days for delivery. Customers can also pay extra for two-day shipping or overnight shipping. In some locations, same-day delivery may be available for certain products.

What savings can I find in the American Eagle app?
This depends on the time of year and what sorts of promotions the company is running. Often, app users get free shipping or a discount of around 10%. First-time app users also get a small discount.

What is American Eagle's return policy?
Customers can return any purchase for a full refund as long as they provide proof of purchase. Once American Eagle gets the product back, they refund customers in the payment method originally used. Customers who do not have a receipt or order confirmation email can exchange items for store credit. Keep in mind that swimsuit bottoms cannot be returned once the hygienic liner has been removed.

Where can I find American Eagle's weekly ad?
To get notifications on American Eagle's deals, customers need to sign up for the store's email promotion. This will send an ad to the customer every week.
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