About Edible Arrangements
Edible Arrangements is a franchise that creates bouquet-style fruit baskets and other unique gifts. The business was founded in 1999 in East Haven, CT, though its headquarters is now in Atlanta. Edible Arrangements has ranked on several entrepreneur magazine lists, including number 40 on the 2013 Entrepreneur Franchise 500 and the Fastest-Growing Franchises. Forbes also recognized Edible Arrangements as one of the top 20 franchises to start in 2011. In addition to fruit arrangements, Edible Arrangements sells chocolate-dipped fruit gift boxes, brownies, cheesecake, cookies, popcorn, nuts and curated boxes. Customers can shop based on occasion with categories including birthday, anniversary, get well, sympathy, congratulations, thank you, graduation, new baby, love and just because.
Edible Arrangements has Black Friday and Cyber Week sales where customers can save money on select fruit bouquets and gifts. Also, check around Valentine's Day and Mother's Day for good deals.
Customers can call the company at 1-203-774-5357 of fill out the form on their contact us page to send them an email. Local stores have different contact numbers to use, so customers will need to look up that information to contact their local stores. The Edible Arrangements website has a store locator, making this easy to do.
Click on the chat bubble at the lower right-hand side of their website to open an online chat with customer service. The virtual assistant will attempt to assist customers before connecting them with a representative.
Customers get a free smoothie, fresh fruit treat or other freebies when they download Edible Arrangements' mobile app. The app is available on Android and iOS devices. Customers can receive notifications on the status of their orders when they have the app downloaded. When placing an order, they can choose from their phone's contacts list to quickly enter the recipient's information.
When shoppers sign up for Edible Arrangements' email newsletter, they receive special promotions and offers through email. Customers may also receive a 15% off coupon code.
The Edible Rewards Program gives members a free chocolate-dipped fruit box with every third purchase. Members are also given surprise offers throughout the year and free birthday gifts. Upon signing up for the rewards program, customers are given a $5 off coupon.
Customers who are members of the Edible Rewards Program receive a 12-count chocolate-dipped fruit box on their birthdays.
Text Message Offers
Shoppers can sign up for Edible Arrangements' text message subscription to receive special offers and coupon codes throughout the year.
Customers can schedule a curbside pickup that's ready in as fast as seven minutes. Staff will wear clean disposable gloves and a face mask when bringing orders out to a customer's car. Customers can choose to go inside the store to pick up their orders if they prefer.
Edible Arrangements has been providing contactless delivery for a while. Their staff wears masks during the deliveries, and the vehicles are refrigerated to ensure orders are delivered fresh. For orders that aren't hand-delivered, they are sent carefully packaged through UPS.
Frequently Asked Questions (FAQ) on Edible Arrangements
How do I use a promo code on Edible Arrangements?
Customers must fill out recipient details to add an item to their shopping carts. Once they're ready to check out, they can view their shopping cart and enter the promo code in the blank box beside "Promotion/Coupon Code." Click the apply button, and the order will be updated with the discount.
How do I get free shipping at Edible Arrangements?
Choose to have orders delivered through UPS to get free shipping. Orders that are hand delivered by the company's branded vehicle usually come with delivery fees. Customers can check Edible Arrangement's free delivery page to see what items are currently being delivered free.
How do I sign up for rewards with Edible Arrangements?
Click on Edible Rewards at the top of Edible Arrangements' website to find the sign-up form. Details that customers need to fill out are their full names and addresses. If customers want to be addressed as doctor or professor, they can select that from the titles drop-down menu. Specifying gender is optional. Customers have the option of letting Edible Arrangements know when their birthday is to receive a birthday freebie.
What is Edible Arrangements' shipping policy?
Customers who want to cancel or reschedule a delivery need to contact the local store at least 24 hours before the scheduled delivery. Although Edible Arrangements works hard to stay on schedule, delivery times can't be guaranteed. Catering times, however, are guaranteed. PO boxes cannot be used as addresses for delivery, but the company does deliver to business addresses.
What is Edible Arrangements' return policy?
Customers who aren't happy with the quality of their orders or who are missing items from their orders can contact customer service to remedy the problem. The company is committed to customer satisfaction.