Founded in 1858 in New York City, New York, Macy’s has a long and prestigious history as one of the nation’s premier department stores. Today, with over 760 stores and a thriving online store, the chain offers a great array of products, including designer goods, fine jewelry, fashion, shoes, home appliances and more. During the holiday season, they often stock some of the most popular toys and gifts, too. The brand aims to cultivate regular shoppers with frequent deals, discounts and sales, which is wonderful news for bargain hunters with an eye for the finer things in life.
Nearly every holiday sees a Macy’s sale. They use them to move seasonal merchandise quickly and bring shoppers into their brick-and-mortar stores. Memorial Day, President’s Day, Labor Day, 4th of July and Veteran’s Day all have unique savings opportunities. This is why it’s important to sign up for Macy’s newsletter to keep up with the latest news because sales appear frequently.
Macy’s customer service line is 1 (800) 289-6229. It’s a good idea to check the Help Center’s FAQ section on the Macys.com website first to see if a question has already been answered.
Macy’s tries to address most customer concerns through their thorough FAQ options in the Help Center. They don’t make the virtual assistant easy to find, but if users enter “contact” in the Help Center’s search bar, an online chat button for Macy’s virtual assistant will list in the results.
There is a Macy’s cell phone application, and it works hard to make shopping online or in-store a special experience. The app features the usual access to online shopping and payment options users expect from a retailer application, but it goes several steps further. It offers style quizzes, price drop alerts and unique savings opportunities only available in the app.
Macy’s Star Rewards program is their expanded loyalty system. Although designed to work best with Macy’s credit cards, it is accessible to any shopper through the Bronze tier. The Bronze tier is free to join, and members pay for purchases however they want. They enjoy 1% of purchases back in rewards, and they can collect Star Points, which users can put towards extra rewards.
Customers who open a credit line with Macy’s enjoy 2-5% back in rewards, unique offers and Star Money Bonus Days. There are three credit tiers, Silver, Gold and Platinum. Gold and Platinum cardholders enjoy free shipping at Macy’s. For the first two days, new cardholders also get an extra 20%.
Signing up for the Macy’s email newsletter gives customers advance warning of upcoming sales. From time to time, they may also receive special coupons in their inbox.
Shoppers can pay for online purchases from Macy’s with Klarna. The credit service divides the cost of a purchase into several payments, which Klarna collects over the next two weeks.
Macy’s encourages shoppers with a wedding on the horizon to create a gift registry with them by offering many special discounts and savings opportunities. These include two 25% off coupons good for just about anything in the store, 15% off small appliances and 25% specific home collection items. For six months after the big event, those with a wedding registry enjoy 10%-20% off remaining items on their list.
Macy’s Star Rewards members receive a special surprise on their birthday. This is usually a coupon for a percentage off one item or a total order. The value of the coupon typically depends on the cardholder’s tier in the Star Rewards program.
All orders $25+ from Macys.com ship free. Macy’s cardholders with Gold or Platinum Star Rewards accounts enjoy free shipping without the price threshold.
Free Ship to Store
Most items are available for free pick-up in-store. There is no minimum, and shoppers have seven days to pick up their orders once all items have reached their designated shop.
For more details please see Macy's promotion terms.
Frequently Asked Questions (FAQ) on Macy's
Does Macy's have a student discount?
Macy's doesn't currently offer a student discount, but you can rest assured knowing you're getting the best price either way.
Can I combine Macy's coupons?
Macy's allows one promo code or coupon per order, but you can use your Macy's Money on top of a code or printable. Make your money go further by shopping sales, meeting free shipping minimum threshold, and keeping an eye out for special offers!
Do Macy's cardholders get free shipping?
Macy's Cardholder Gold Members enjoy free shipping on every order! Don't forget to take advantage of your birthday savings, too.
How do I use a promo code on Macys.com?
Star Rewards members automatically see applicable offers in their carts and can select them before checkout, but they can also select specific discounts in My Wallet before checkout. If a clipped coupon (Macy’s calls their coupons Savings Passes) has a promo code in the bottom right corner, customers can type them into a discount code window at checkout online. Savings Passes without codes can only be used in stores.
How do I get free shipping at Macy’s?
The simplest way to get free shipping is to sign up for a Macy’s credit card and join the Star Rewards program. Gold and Platinum cardholders enjoy free shipping all the time, but any order of $99+ also receives free shipping.
How do I sign up for rewards with Macy’s?
Go to any page on Macys.com. At the far right of the bottom footer is a list of links to Macy’s rewards programs, including the email newsletter and Star Rewards.
How do I sign up for a Macy’s registry?
Go to Macys.com and look for the Wedding Registry button to the right of the Macy’s logo. It’s listed after Stores, Deals, Lists and Gifts. This leads users to a page with more information about the benefits of a Macy’s wedding gift registry. To create one, users must click the Create a Registry button, which will open a new page with informational fields for the couple to fill out.