About Office Depot
Office Depot is an online and brick-and-mortar office supply retailer. Founded in 1986, they rode the wave of technical innovations to supply businesses, home offices and students with the latest hardware and software in addition to office staples like ink, paper and stationery. They also offer services like printing and technical support. In a few cities, the brand has also created shared workspace plans for freelancers and entrepreneurs. Headquartered in Boca Raton, Florida, Office Depot has nearly 1,400 retail stores.
Office Depot offers a lot of irregular flash sales, but Black Friday and Back to School sales are held every year. There are big savings on technology as well as small, daily-use items like notebooks and pens. The top sale items and associated discounts change every year.
Office Depot offers customer service by text, phone and email. The text number is 35924. The phone number is 1 (800) 463-3768. Finally, the email option may be found by clicking on the "Contact Us" icon in the top right of the website’s header. On the following page, the email option is listed below Contact Us & FAQs.
Live chat is available from 8:00 a.m. to 10:30 p.m. ET. To find it, users simply need to hover over the Contact Us icon on the right side of the top header on OfficeDepot.com and click on the Live Chat field. Helpful hint: The words “Live Chat” aren’t clickable, but the field immediately below with the available times is.
Office Depot has an app available for Android and iOS. Download links are in the middle of the top banner of the bottom footer on every page of OfficeDepot.com. The app makes it easy to take advantage of the Rewards program in addition to offering occasional exclusive deals.
Office Depot Rewards
Office Depot’s Rewards program is free and offers special incentives for customers who spend more. All Rewards members get 2% back in rewards, exclusive discounts and bonus deals. VIP members are those who spend over $500 in a single year. They earn 5% back in rewards and free two-day shipping on all orders.
Email Sign-Up Discount
New email sign-ups for Office Depot’s mailing list receive a 15-20% coupon for a qualifying regularly priced item. They also receive coupons and promo codes in later emails. To join, users must scroll to the bottom of any page on OfficeDepot.com. At the far right is an envelope icon and invitation to join. Clicking this leads to the sign-up page.
This special type of sale offers items for 1 cent when bought with qualifying orders, usually of $5 or more. It’s offered irregularly, and email subscribers typically have the first notification.
Office Depot Credit Account Perks
Office Depot offers both personal and business credit cards. Personal cards come with a deferred-interest program for orders $299+, and users receive special promotions.
Office Depot has two tiers of orders that qualify for free shipping. Orders $50+ qualify for free three-to-five-day shipping. Any orders $60+ qualify for not only two-day delivery but also one-day delivery.
Free In-Store and Curbside Pickup
Even if items don’t cost enough to ship for free, nearly everything online is free to pick up in-store or curbside. Even better, some qualifying items are 5% off when ordered online and picked up at a local retailer. Nearly all orders are ready for pickup in an hour.
Veterans, active-duty service members and reservist military personnel with appropriate ID get 25% off on Veterans Day. This bonus is for a total order, including sale items.
VIP Rewards members get an extra perk: a special birthday treat. The special discount, promo or bonus points total change from year to year.
Teacher Appreciation Days
On select days, often near the beginning of school semesters, teachers with appropriate IDs can get 20% back in rewards when shopping in a brick-and-mortar Office Depot store.
How do I use a promo code on OfficeDepot.com?
There is a small promo code window on the checkout screen near the order summary where you can add coupon codes. Rewards members who are using the app or are logged in on the website will see a list of available bonuses they may select from at checkout.
How do I get free shipping at Office Depot?
All orders $50+ get free three-to-five-day shipping, and orders $60+ get free one- or two-day shipping. VIP Rewards members get free two-day shipping on orders, and no minimum purchase amount applies.
How do I sign up for rewards with Office Depot?
There are three drop-down tabs on the left of the OfficeDepot.com header. To become a Rewards member, you must select the Deals drop-down menu and select the image of stacked money with “Rewards Deals” written below. This leads to the Rewards page with current offers, and at the top of the Rewards page is a “Join Now” button.
What is Office Depot’s shipping policy?
Office Depot offers free shipping on orders over $50 or $60. Orders not meeting these qualifications cost $9.95 for next-day shipping, $7.95 for two-day shipping and $5.95 for three-to-five-day shipping.
What is Office Depot’s return policy?
Office Depot-branded items may be returned or exchanged for any reason at any time. Other office products may be returned unopened within 90 days. The same goes for furniture, but buyers only have 14 days, and the item must be unassembled and unopened. Ink and toner must be returned unopened within 30 days. Technology and hardcopy software/CDs/DVDs must be returned within 14 days, and software must be unopened. No downloadable content is returnable.