Shutterfly is an online printing service with highly customizable options for both making and sharing photo and text creations. The company was founded in 1999 in Redwood City, CA, but today the brand has predominantly become an online service. Compared to brick-and-mortar photoshops, their website simplifies the process of uploading images, personalizing products and making minor adjustments. Customers use Shutterfly to create everything from greeting cards and family-themed calendars to professional-quality books, wall art and specialized gifts. It’s a popular choice for personalized birthday, wedding and anniversary décor and stationery. The website is also widely praised for its basic photo printing service that delivers high-quality prints at reasonably competitive prices. Shutterfly gives customers the opportunity to flex their creative side with customized products for kids, such as school supplies, room décor and personalized storybooks.
Black Friday and Cyber Monday Like many online companies, Shutterfly usually blurs the line between Black Friday and Cyber Monday, often offering weekend-long deals on specific merchandise and personalization options. These seasonal sales are particularly notable for reductions on larger items like canvas prints and home décor. Their special deals change from year to year.
Shutterfly offers a customer service telephone number and email. Both have limited hours and are not open during holidays, including Christmas and Thanksgiving. The customer service phone number is 1 (888) 225-7159. The email system is built into the customer service page, and a series of pop-up windows help users reach the right representative to solve their problems.
The customer service chat button is on the bottom-right of the customer service page; the button is labeled “Get Support.”
Shutterfly offers a mobile app that serves as both a loyalty program and as a simplified photo uploader.
How to Save at Shutterfly
Shutterfly offers free memberships both online and via their app. New users get free products when they sign up.
Email list savings
Signing up for Shutterfly’s email list gives users alerts to upcoming sales and special promos as well.
Free photo storage
Installing the app and signing up for a free membership gives users unlimited free digital photo storage.
Shutterfly frequently offers free shipping promo codes for orders that meet certain criteria. Usually, qualifying orders must be a certain minimum price or over.
Because of their satisfaction guarantee, Shutterfly is willing to work with nearly all dissatisfied customers. Errors on Shutterfly’s end result in full refunds, and other problems may be refunded 50%.
Only at RetailMeNot: RetailMeNot has exclusive offers for Shutterfly. New customers can receive 35% off their order and returning customers can receive 28% off their order.
Frequently Asked Questions (FAQ) on Shutterfly
Can you stack Shutterfly coupons?
Stacking coupons is allowed at Shutterfly. Some free shipping offers cannot be combined with other promotions, so make sure you double check the terms!
Does Shutterfly have student discounts?
Shutterfly does not offer any student discounts currently.
Can I get free shipping on Shutterfly?
Free shipping offers are available sometimes at shutterfly.com. Check online or sign up for their email newsletters for regular updates on these specials coupon codes.
How do I use a promo code on Shutterfly.com?
All promo codes are applied at checkout. On the checkout screen is a box for promo and discount codes.
Can Shutterfly coupons be stacked?
Shutterfly encourages coupon stacking. Sometimes, Shutterfly itself offers multiple savings opportunities, like an additional 20% off for items already on sale for 50% off. Some free shipping offers cannot be combined with other promotions, so make sure to double-check the terms.
Does Shutterfly offer a refer-a-friend program?
Yes, they do. Shoppers first need to sign up on the Shutterfly site. Shoppers who then shop on Shutterfly and earn rewards can share offers with friends. Those who sign up will also be entered in a sweepstakes for the chance to earn some prizes.
Can I get free shipping on Shutterfly?
Free shipping offers are available often at shutterfly.com for orders meeting a specific price threshold. Check online or sign up for their email newsletters for regular updates on these special coupon codes.
How do I sign up for rewards with Shutterfly?
Shutterfly invites customers to sign up for free accounts. These automatically provide rewards, and although the numbers and items change, new users can expect around 100 free prints, several magnets or mugs and possibly an art print.
What is Shutterfly’s shipping policy?
Customers have several shipping options, including economy, standard, expedited, rushed and super-rushed (with limited availability). Economy arrives in six to 10 days, standard in five to seven days, expedited in four to five days, rushed in three to four days and super-rushed in one to two days. Free shipping and/or upgraded shipping promo codes are often available on Shutterfly’s website.
What savings can I find in the Shutterfly app?
Shutterfly’s app gives users unlimited digital storage for their photos. Customers can use regular promo codes to shop and create projects in the app as well. Occasionally, there will be special offers, and at one time, Shutterfly offered app users unlimited free prints.
What is Shutterfly’s return policy?
Shutterfly offers a satisfaction guarantee and addresses concerns on a case-by-case basis. In cases where the dissatisfaction is not due to a Shutterfly error, the customer may still be charged 50%, and they may receive store credit rather than a refund if returns are not made within 60 days.
Where can I find Shutterfly’s latest sales and discounts?
Creating a Shutterfly account automatically signs users up for weekly emails. These outline upcoming sales and sometimes include exclusive coupon codes.